TAT-IT Support Analyst-Salisbury
Job Description Teijin Automotive Technologies is an innovative and full-service Tier One supplier with a global presence and emphasis in development for lightweight technologies.
Teijin Automotive offers employees the opportunity to join a leading edge company within the composite material industry and enjoy the benefits offered by a growing company in North America and internationally.
We are seeking an IT Support Analyst for our Salisbury, North Carolina Plant.
Position
Summary:
Plant System Support is responsible for daily plant support for IT infrastructure, including troubleshooting, diagnosing and resolving issues related to computer hardware, virtual computers and enterprise systems supporting end user computers.
Familiar with a variety of the field's concepts, practices, and procedures.
Relies on experience and judgment to plan and accomplish goals.
Reports to Plant Management.
Essential Job Functions:
oConfigure, deploy desktops, laptops, and other IT equipment.
oActive Directory user account management.
oMaintain and update Active Directory users and computers groups.
oInstalling, configuring, and administer Microsoft Windows 7/10.
oSetup, change, and terminate user email accounts.
oResolve help desk incidents.
oDocument actions taken to resolve the issue.
oPerform routine maintenance and administrative tasks including printer and other hardware maintenance.
oAssist other team members in any other areas as needed.
oResponsible for ensuring that customer requirements are met.
Qualifications:
oA minimum of two years of experience demonstrating competency in:
Technical Support; Remote Support; Desktop Support; Windows Server / Active Directory; Windows 7/10; Networking; Phone System Support; Break/Fix.
oKnowledge and experience resolving Active Directory, Exchange, VMware Environment, LAN/WAN, hardware and software issues and troubleshooting and maintaining switches in a multi-site enterprise IP network.
oStrong analytical and problem solving skills.
oExperience monitoring progress of projects and working independently and proactively within tight, concurrent deadlines with accuracy.
oAbility to communicate professionally and effectively internally and externally in a team environment.
Recommended Skills Account Management Administration Analytical Communication Computer Architectures Desktop Support Estimated Salary: $20 to $28 per hour based on qualifications.
Teijin Automotive offers employees the opportunity to join a leading edge company within the composite material industry and enjoy the benefits offered by a growing company in North America and internationally.
We are seeking an IT Support Analyst for our Salisbury, North Carolina Plant.
Position
Summary:
Plant System Support is responsible for daily plant support for IT infrastructure, including troubleshooting, diagnosing and resolving issues related to computer hardware, virtual computers and enterprise systems supporting end user computers.
Familiar with a variety of the field's concepts, practices, and procedures.
Relies on experience and judgment to plan and accomplish goals.
Reports to Plant Management.
Essential Job Functions:
oConfigure, deploy desktops, laptops, and other IT equipment.
oActive Directory user account management.
oMaintain and update Active Directory users and computers groups.
oInstalling, configuring, and administer Microsoft Windows 7/10.
oSetup, change, and terminate user email accounts.
oResolve help desk incidents.
oDocument actions taken to resolve the issue.
oPerform routine maintenance and administrative tasks including printer and other hardware maintenance.
oAssist other team members in any other areas as needed.
oResponsible for ensuring that customer requirements are met.
Qualifications:
oA minimum of two years of experience demonstrating competency in:
Technical Support; Remote Support; Desktop Support; Windows Server / Active Directory; Windows 7/10; Networking; Phone System Support; Break/Fix.
oKnowledge and experience resolving Active Directory, Exchange, VMware Environment, LAN/WAN, hardware and software issues and troubleshooting and maintaining switches in a multi-site enterprise IP network.
oStrong analytical and problem solving skills.
oExperience monitoring progress of projects and working independently and proactively within tight, concurrent deadlines with accuracy.
oAbility to communicate professionally and effectively internally and externally in a team environment.
Recommended Skills Account Management Administration Analytical Communication Computer Architectures Desktop Support Estimated Salary: $20 to $28 per hour based on qualifications.
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