Customer Service Representative Community, Social Services & Nonprofit - Salisbury, NC at Geebo

Customer Service Representative

Cloninger Automotive Group Cloninger Automotive Group Salisbury, NC Salisbury, NC Full-time Full-time From $15 an hour From $15 an hour 21 hours ago 21 hours ago 21 hours ago Looking for a qualified customer service representative for your business? Feel free to use this copy-paste friendly template as is or customize it based on your specific requirements.
Main Responsibilities of a Customer Service Representative Serves customers by providing all necessary service and product information.
Resolves service and product problems.
Ensures customer satisfaction and pleasant user experience.
Customer Service Representative Job Description We are looking for an experienced and seasoned customer service representatives who will always be on top of their performance and make a contribution to the overall excellence of our customer service.
Customer service representative is the first line of contact with the customers for any business.
So, that means that we need a person who fully understands the importance of this job and is willing to show all the dedication needed.
Customer service is important for building trust with customers, so our perfect candidate must have great organizational and communication skills.
A perfect candidate that we have in mind must be creative, organized, and highly skilled in processing customer adjustments and maintaining financial accounts.
By analyzing customer needs and collecting customer information, our customer service representative recommends potential services and products to management.
By accomplishing related results, our top-quality candidate contributes to the team effort.
Responsibilities of a Customer Service Representative Answers service and product questions to attract potential customers.
Recommends other services and products based on the known information.
Records account information to open customer accounts.
Updates account information.
Maintains customer records.
Resolves service and product problems.
Clarifies customers' complaints.
Determines the cause of the problem.
Provides adequate solutions to problems according to the policy.
Customer Service Representative Job Requirements Multitasking Analyzing information Resolving conflict Phone skills Listening Documentations skills Market Knowledge Problem-solving Quality focus Communication skills Product knowledge Customer service Improving the Lives of our Associates, Guests, and Communities with Just Better Automotive Solutions.
What Makes us Just Better? Putting our Guest First, being Trustworthy, being Accountable, having a Winning Attitude, Leading to Serve, and aways striving to be Just Better everyday.
Pay:
Starting at $15 / hour
Benefits:
Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) Job Type:
fulltime Schedule:
Monday to Friday Education:
High school degree Work location:
On-site.
Estimated Salary: $20 to $28 per hour based on qualifications.

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