Customer Support Specialist
Upward Management Group LLC Upward Management Group LLC Salisbury, NC Salisbury, NC Full-time Full-time $17 - $20 an hour $17 - $20 an hour 4 days ago 4 days ago 4 days ago Job description This role will revolve around customer and/or driver support through answering phones, taking payments, making collections calls, ensuring assets are picked up and returned in a timely manner, and account maintenance duties for several different companies.
The successful candidate will work alongside other support specialists and report directly to the department manager.
To be considered for this role, you must complete the application and required assessments.
Responsibilities:
Answering phones Processing payments Making collection calls Weekly billing Data entry Monitoring email, texts, and other communication platforms Performing other office-related tasks
Qualifications:
Detail-oriented Typing skills Strong people skills Not easily flustered by difficult customers Team oriented Ability to prioritize and multitask You will be required to learn our rental software Location & Commitments Permanent, full-time role based in Salisbury, NC.
Our office hours are Monday - Friday, 8:
45 AM - 5 PM Other Compensation:
$17 - $20 Per Hour Health Insurance 401K Paid Vacation And more! About Us Our purpose is to provide rent-to-own solutions for consumers across the United States.
At Upward Management Group, LLC we strive for excellence and outstanding client services.
Over the past 10 years, our founder has built a company founded on transparency, feedback, and family.
As a result, we offer a collaborative environment, full of growth and inclusiveness.
Come and join our exciting culture! Visit our website at www.
upwardrto.
com for more details! Job Type:
Full-time Pay:
$17.
00 - $20.
00 per hour Expected hours:
41.
25 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:
2 years Weekly day range:
Monday to Friday Work setting:
Call center In-person Office
Experience:
office:
1 year (Required) inbound CRS:
1 year (Preferred) Ability to Relocate:
Salisbury, NC 28147:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
The successful candidate will work alongside other support specialists and report directly to the department manager.
To be considered for this role, you must complete the application and required assessments.
Responsibilities:
Answering phones Processing payments Making collection calls Weekly billing Data entry Monitoring email, texts, and other communication platforms Performing other office-related tasks
Qualifications:
Detail-oriented Typing skills Strong people skills Not easily flustered by difficult customers Team oriented Ability to prioritize and multitask You will be required to learn our rental software Location & Commitments Permanent, full-time role based in Salisbury, NC.
Our office hours are Monday - Friday, 8:
45 AM - 5 PM Other Compensation:
$17 - $20 Per Hour Health Insurance 401K Paid Vacation And more! About Us Our purpose is to provide rent-to-own solutions for consumers across the United States.
At Upward Management Group, LLC we strive for excellence and outstanding client services.
Over the past 10 years, our founder has built a company founded on transparency, feedback, and family.
As a result, we offer a collaborative environment, full of growth and inclusiveness.
Come and join our exciting culture! Visit our website at www.
upwardrto.
com for more details! Job Type:
Full-time Pay:
$17.
00 - $20.
00 per hour Expected hours:
41.
25 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:
2 years Weekly day range:
Monday to Friday Work setting:
Call center In-person Office
Experience:
office:
1 year (Required) inbound CRS:
1 year (Preferred) Ability to Relocate:
Salisbury, NC 28147:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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