Educational Technologist

Company Name:
Rowan Cabarrus Community College
This is a 12 month, full-time position that reports to the Dean, Educational Resource Services. Incumbents assist in specific operations of the learning management system (LMS) and provide training/instruction on the use of the LMS and other educational technology tools and systems. Incumbents also assist in the development of technology strategies and long-term planning for distance learning initiatives. Responsibilities include developing and presenting workshops; conducting course reviews and executing quality design initiatives; recommending instructional design strategies; performing web content creation and maintenance; researching and recommending educational technology resources; and preparing operational reports. Incumbents may also conduct curriculum or continuing education courses, as directed and approved by the Dean. Incumbents may also oversee student or part-time workers.
Duties and Responsibilities:
1. Plans, implements, and analyzes technological solutions in an academic environment; identifies and/or defines requirements for useful, logical, and effective solutions; assists in the development and recommendation of educational technology strategies and department needs.
2. Coordinates online course technologies, which includes conferring with faculty to determine needs and technology capabilities; training and supporting users; conducting course reviews and providing instructional design guidance; administering course software; and/or performing related duties.
3. Develops and presents training workshops on technology usage, course design, and related topics.
4. Performs IT processing and design duties which includes developing and/or posting web content; creating, editing, and manipulating graphics, images, audio, and video files; and/or performing related duties.
5. Reviews, approves, and assists in the preparation of a variety of operational records and reports.
6. May supervise student or part-time staff to include: prioritizing and assigning work; conducting performance evaluations; ensuring student or part-time staff are trained; ensuring that employees follow policies and procedures; maintaining a healthy and safe working environment; and making hiring, termination, and disciplinary recommendations.
7. Performs other duties of a similar nature or level.

Required Education/Experience:
Bachelor's degree in instructional design, educational technology, computer science or a related field and two (2) years of experience in instruction and technical support of a learning management system; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
Preferred Education/Experience/Skills:
Master's degree in Education, Instructional Technologies, Distance Education, Instructional Design or a comparable field with 18 graduate hours in courses related to educational technologies; Certified or credentialed in Distance Education program planning, design, and/or instruction; Experienced with creating multimedia content for instruction or training; Experienced with the instructor or system administrator interface of the Blackboard learning management system; Two or more years, demonstrated success providing services and/or support for Distance Education faculty and/or students.
Other Knowledge, Skills and Abilities:
Knowledge of: Project coordination techniques; Process improvement principles; Academic course technologies; Applicable operating systems; Applicable computer programming languages; Image/video manipulation techniques; Customer service principles; Training principles; Computers and related software applications.
Skill in: Coordinating educational technology projects and processes; Evaluating hardware and software applications; Creating websites and website applications; Communicating technical information to a non-technical audience; Providing customer service; Training end-users; Using a computer and related software applications; Monitoring and evaluating student staff; Prioritizing and assigning work; Communication, interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.

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