Program Support Assistant
Provides specialized and general clerical duties in support interment operations for the Salisbury National Cemetery Complex. Assignments can vary involving routine and non-routine office functions such as preparing documents and correspondence, sorting, copying, and filing. Drafts statement of work, standard operating procedures and other related documents in a manner that meets cemetery requirements and enhances cemetery operations. Assist in preparation of annual budget, advise and recommend changes in operational budget plans. Projects estimates of cost accounting, current, outstanding or anticipated; makes allotment changes or adjustments, programs distribution of funds. Performs inspections and surveillance of the contracted cemetery grounds maintenance in a timely manner to ensure contract compliance, completion and assess quality controls. Represents the Salisbury Annex/Historic, Raleigh and Danville National Cemeteries in coordinating committal services, communicating with funeral directors, families and honor guard members who are attending committal services or burials at the Cemetery. Provides information to bereaved family members concerning gravesite and marker information. Orders, receives, and inspects niche covers and headstones. Retrieves gravesite information from the KIOSK or BOSS (electronic burial register) in assisting families locating loved ones' gravesites. Duties may include but are not limited to:
maintaining control of traffic to the cemetery, directing funeral corteges so as to keep all family members together, accompanying families to committal shelters and gravesites, providing veteran burial benefit information to family members and visitors, answering general questions of family and visitors, assisting visitors and family members locating gravesites. Incumbent will manage the records management program. Work Schedule:
Required to work Monday through Friday, 8:
00 am to 4:
30 pm. May include occasional weekends. Due to the mission of the National Cemetery, the cemetery cannot be closed for more than 2 consecutive days at any given time. Additionally, when a Federal holiday falls on a Monday or Friday, staff may be required to work on that holiday or a Saturday. All staff is required to work Memorial Day and Veteran's Day each year. Staff will be required to work overtime, weekends and holidays when necessary to meet the needs of the cemetery. Occasionally staff may be called back to the facility to perform emergency overtime work. Position Description Title/PD#:
Program Support Assistant/ 14030A Physical Requirements:
May be required to stand for prolonged periods of time in all weather conditions. He/she may be required to assist in loading/off-loading of remains and in transporting of remains to the committal site. To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-07 grade level:
One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes:
You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
assisting in preparation of annual budget, advise and recommend changes in operational budget plans. Project estimates of cost accounting, current, outstanding or anticipated; makes allotment changes or adjustments, programs. Administrative/office work experience that includes work such as gathering data, coordinating meetings, establishing and maintaining an efficient filing system, using automated data processing equipment to generate a variety of reports, and establishing priorities and meeting deadlines. Must possess and maintain a valid state driver's license. Must be able to type 40 words. There is no educational substitution for the GS-07 level. You will be rated on the following Competencies for this position:
Budget AdministrationCommunicationComputer SkillsCritical ThinkingSelf-ManagementWriting Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Estimated Salary: $20 to $28 per hour based on qualifications.
maintaining control of traffic to the cemetery, directing funeral corteges so as to keep all family members together, accompanying families to committal shelters and gravesites, providing veteran burial benefit information to family members and visitors, answering general questions of family and visitors, assisting visitors and family members locating gravesites. Incumbent will manage the records management program. Work Schedule:
Required to work Monday through Friday, 8:
00 am to 4:
30 pm. May include occasional weekends. Due to the mission of the National Cemetery, the cemetery cannot be closed for more than 2 consecutive days at any given time. Additionally, when a Federal holiday falls on a Monday or Friday, staff may be required to work on that holiday or a Saturday. All staff is required to work Memorial Day and Veteran's Day each year. Staff will be required to work overtime, weekends and holidays when necessary to meet the needs of the cemetery. Occasionally staff may be called back to the facility to perform emergency overtime work. Position Description Title/PD#:
Program Support Assistant/ 14030A Physical Requirements:
May be required to stand for prolonged periods of time in all weather conditions. He/she may be required to assist in loading/off-loading of remains and in transporting of remains to the committal site. To qualify for this position, applicants must meet all requirements by the closing date of this announcement. GS-07 grade level:
One year of specialized experience (equivalent to the GS-06 grade level in the federal service); experience that equipped the applicant with the particular knowledge, skills and abilities (KSA's) and other characteristics to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Specialized experience includes:
You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to:
assisting in preparation of annual budget, advise and recommend changes in operational budget plans. Project estimates of cost accounting, current, outstanding or anticipated; makes allotment changes or adjustments, programs. Administrative/office work experience that includes work such as gathering data, coordinating meetings, establishing and maintaining an efficient filing system, using automated data processing equipment to generate a variety of reports, and establishing priorities and meeting deadlines. Must possess and maintain a valid state driver's license. Must be able to type 40 words. There is no educational substitution for the GS-07 level. You will be rated on the following Competencies for this position:
Budget AdministrationCommunicationComputer SkillsCritical ThinkingSelf-ManagementWriting Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
- Department:
0303 Miscellaneous Clerk And Assistant - Salary Range:
$43,806 to $56,944 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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